"The horror stories I've heard," said Charles Warren, chairman of the Indiana Institute for Working Families' advisory committee. "Applications rejected for the flimsiest of reasons, lost paperwork, people being told to start all over again" [Will Higgins, "$1B Privatization Deal at Risk," IndyStar.com, 2009.07.08].
Gee, sounds like my experience with my previous private health insurance company.
I know, one example doesn't prove anything, and two examples prove twice as much... but it's worth noting that Texas abandoned a similar social services privatization scheme with Accenture in 2008, after just two years, due to inaccuracies and improperly denied benefits.
So please, as we debate health coverage reform, don't tell me that government can't do anything right. Government makes mistakes, but so does the private sector.